Wyandotte Driver's Licenses?

[nota]

Does this answer seem like a horribly customer unfriendly cop out to anyone but me?

I'm not familiar with Kansas licensing, but they need to make special arrangements for these large groups so that the regular folks aren't inconvenienced as much.

[bahua]

I would be willing to bet that this event happened near the beginning or the end of the month, too.

[nota]

You are probably correct, but businesses or agencies that serve the public should be able to plan for these-they should be able to handle the customer volume.

Customer service is sadly lacking more and more these days. Especially at gov't run agencies.

[bahua]

That's because at government agencies, we aren't "customers," to them. We're idiots holding up their lines. We're somehow inconveniencing them, by having the audacity to come in and ask for some service for our tax dollars.

[nota]

That's because at government agencies, we aren't "customers," to them. We're idiots holding up their lines. We're somehow inconveniencing them, by having the audacity to come in and ask for some service for our tax dollars.

A big high five for that one.

[LenexatoKCMO]

You are probably correct, but businesses or agencies that serve the public should be able to plan for these-they should be able to handle the customer volume.

Customer service is sadly lacking more and more these days. Especially at gov't run agencies.

I would agree about the lack of planning.  It doesn't take an idiot to figure out that the volume of people getting a car registered is going to increase towards the end of the month.  Yet I can tell you from recent experience that the downtown DMV office still only operates two open windows at the end of the month.  If restaurants can figure out how to book more staff for weekends and holidays, how come the DMV can't figrure out how to book more staff for the end of the month? 

[Tosspot]

I would figure it's hard to get part-time help to only work the latter half of the month. There aren't that many people who go looking for jobs saying "I want to work the second half of the month."

[LenexatoKCMO]

I would figure it's hard to get part-time help to only work the latter half of the month. There aren't that many people who go looking for jobs saying "I want to work the second half of the month."

I guess that probably true - but if they didn't restrict the operating hours to the rediculous banker's hours that they keep, they would have a hell of a lot more flexibility in scheduling their staff and loading it up for peak times. 

[nota]

I would figure it's hard to get part-time help to only work the latter half of the month. There aren't that many people who go looking for jobs saying "I want to work the second half of the month."

That wouldnt' be the way I would schedule it. Part timers could work all month and just work more at the end of the month.

If I could get a part time job that I would only work a few hours a couple of weeks a month, I'd jump at it. And I promise I could expedite the lines.

The scheduling would be the easy part. The hard part would be to break the bad habits of the old dinosaurs and bring them into 2006.