cingular

warwickland · Post by **warwickland** » Thu Jul 27, 2006 12:05 pm

is anyone else getting shitty cell reception, or just as often none at all, this week?

kclofter · Post by **kclofter** » Thu Jul 27, 2006 7:35 pm

I've been having major problems with BlackBerry email reception via Cingular for the last 2 weeks. Problem has mainly been in Columbia and [this week] Wash DC. KC has been more reliable, but not spot-on.

Post by **kard** » Thu Jul 27, 2006 8:35 pm

Mine's been as usual.

gootsku · Post by **gootsku** » Thu Jul 27, 2006 11:17 pm

Okay, on a related note . . .

I need to get a mobile device at work. I need to make the following decisions:

1) Sprint; or

2) Verizon.

Also:

1) Treo 700w; or

2) 6700.

Any opinions?

AllThingsKC · Post by **AllThingsKC** » Thu Jul 27, 2006 11:26 pm

After having Verizon for a years and years, I switched to Sprint. If I don't commit suicide before my contract is up, I will go back to Verizon in a heartbeat. I'd rather brush my teeth and then drink orange juice than to have Sprint.

Tosspot · Post by **Tosspot** » Fri Jul 28, 2006 10:03 am

AllThingsKC wrote: After having Verizon for a years and years, I switched to Sprint. If I don't commit suicide before my contract is up, I will go back to Verizon in a heartbeat. I'd rather brush my teeth and then drink orange juice than to have Sprint.

Sprint is still that terrible? I fired their sorry asses years ago because they were incompetent and half assed. I've been with Cingular since then and it's been much better.

Post by **kard** » Fri Jul 28, 2006 10:05 am

I had Sprint for years and thought their service and product was great.

Their customer service was probably one of the worst experiences I've had in my life and is why I left them.

Post by **bahua** » Fri Jul 28, 2006 10:08 am

Exactly.

Tosspot · Post by **Tosspot** » Fri Jul 28, 2006 10:09 am

In my case both their product and their customer service were terrible.

Post by **staubio** » Fri Jul 28, 2006 10:17 am

No problems with Sprint at all. I have only found it lacking in extermely rural areas where Verizon has better roaming agreements. Sprint is more often first to market with new devices and has been an innovator in wireless technology, often to their deterement. Aside from that, there is obviously the element of the support of the local economy.

I've been using Sprint since 2003 after switching from Verizon. Intially, I had some issues in some spots. During 2005, they spent a kajillion on network improvements and all of my problem spots were eliminated. I suspect anyone that has major issues with Sprint hasn't used it since it has drastically improved.

Goots, if you can handle the form factor of the 6700 and plan to do web browsing and data work frequently, go with that. It supports EV-DO which will give you broadband speeds over the network. Otherwise, I use a Treo 650 and love the form factor. I don't think the 700w supports EV-DO but it is very well designed.

lock+load · Post by **lock+load** » Fri Jul 28, 2006 10:19 am

I've heard complaints about every carrier. I have Sprint, and they've sucked at times, but recently everything has been fine. I've been looking at switching or resigning with Sprint, and combined with the various discounts, Sprint is still the best deal on monthly cost vs. what you're getting.

Sprint continues to have a dead spot on 169 around Briarcliff. Drops a call everytime.

Post by **bahua** » Fri Jul 28, 2006 10:25 am

Yeah, I've lost calls there too.

I think Sprint's customer service is poor, but I don't really see how they could improve it dramatically, and bad customer service isn't enough of a reason for me to switch to another oligopolistic carrrier.

Post by **dangerboy** » Fri Jul 28, 2006 10:43 am

When I had Sprint the customer service was terrible and they repeatedly messed up my billing, calling plan, etc. It would never be the same from month to month.

I have been very happy with Cingular. They have the best coverage state-wide. Even in remote parts of the Ozarks there are few parts of Missouri without Cingular service, and it's similar in most other states. With Sprint or T-Mobile you still have little service outside of cities or away from Interstate highways.

warwickland · Post by **warwickland** » Fri Jul 28, 2006 10:51 am

dangerboy wrote: Even in remote parts of the Ozarks there are few parts of Missouri without Cingular service, and it's similar in most other states.

The bizarre thing about cingular is that my phone will struggle to reach two bars of service in kansas city and st. louis, and get dropped calls all the time, expecially lately, but when im around LEBANON, MO back in the woods, i have near to full strength..............

Post by **dangerboy** » Fri Jul 28, 2006 11:07 am

warwickland wrote: The bizarre thing about cingular is that my phone will struggle to reach two bars of service in kansas city and st. louis, and get dropped calls all the time, expecially lately, but when im around LEBANON, MO back in the woods, i have near to full strength..............

That could be a temporary capacity problem in those cities. I have the same problem from time to time and it happens to all wireless companies. Cingular is usually very good about adding capacity as needed.

KC0KEK · Post by **KC0KEK** » Fri Jul 28, 2006 12:11 pm

gootsku wrote: Okay, on a related note . . .

I need to get a mobile device at work. I need to make the following decisions:

1) Sprint; or

2) Verizon.

Also:

1) Treo 700w; or

2) 6700.

Any opinions?

If unlimited data and broadband speeds are a priority, go with Sprint, which charges $15/month for unlimited DO. VZW is about three times as much for DO.

As for the 700w vs. the 6700, it comes down to the form factor that you prefer. I bought a 6700 a few months ago and wouldn't trade it for a 700w. But some people prefer the Treo form factor.

nota · Post by **nota** » Fri Jul 28, 2006 1:42 pm

warwickland wrote: The bizarre thing about cingular is that my phone will struggle to reach two bars of service in kansas city and st. louis, and get dropped calls all the time, expecially lately, but when im around LEBANON, MO back in the woods, i have near to full strength..............

I'm sure you have already done this, but have you taken it in to the cingular place and had them check the software to make sure it is up to date? That happened to me once with my Sprint phone about 4 years ago or so.

Post by **DaveKCMO** » Fri Jul 28, 2006 2:59 pm

customer service basically sucks at every carrier, and every handset maker has at one time put out a shitty handset riddled with problems. coverage varies by metro area, so bobby jo in chicago will not have the same coverage experience as sally may in salt lake.

tips for being a happy cell phone customer:

1) service your account online (can be said for ANY service provider)
2) read the contract before you sign
3) remember that handset prices are heavily subsidized and that's why you are asked to sign a contract in the first place
4) check a coverage map before you travel

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