mean wrote:I was already sold on and voted for the new terminal, but I flew for the holidays after a not having flown for a while and it was fairly awful. Granted it was Christmas Eve-eve and probably somewhat busier than usual, but the time it took to push my way through the masses of people to get from B40 to Starbucks was bad enough that I had to turn right back around. No time to wait in line for a drink and push my way back through the crowd. And B40 is like right there. Not that I had a spare hour or whatever, it didn't take that long, but if I've got 10-15 minutes to blow I'd sure like to be able to get a coffee or something.
Just flew through KCI. Arriving at KCI isn't all that bad. Departing is a pain in the ass. We had a similar experience to you. Because of circumstances, we arrived at the airport sooner than we wanted to for a United flight to SF. As expected, the choices for finding something to eat and a beer were extremely limited (ended up at a crappy restaurant on the opposite side of the terminal from our gate). The one eating establishment that did look compelling and relatively close appeared to be behind security in a completely different set of gates. After going through security, the gate area was packed and uncomfortable and virtually without amenities and when our flight began to queue up to board, the line completely blocked off access to more outlying gates for the people coming out of security. I hope the council can move forward and construction on the new terminal can start ASAP.